Refund and Cancellation Policy
This policy applies to Monthly and Yearly passes for Placements LEAP (placement.boosterleap.com), sold by Aitoni Edutech, a sole proprietorship of Nitin D Thokare, GSTIN 27AHAPT1060E1ZO ("we", "us").
1. Try before you buy
Every course overview is free. We encourage you to use the overviews, and the course list on the pricing page, to decide whether the platform suits you before buying a pass.
2. No refunds after activation
Passes give instant access to digital learning content. To keep prices low and the content up to date, we do not offer refunds once a pass has been activated, whether or not you use it, and for partly used or unused periods. This does not affect any rights you have under applicable law that cannot be excluded by agreement.
3. When we do refund
We refund the approved amount paid in these cases:
- Duplicate payment: you were charged twice for the same purchase.
- Payment taken, pass not activated: money was debited but your pass was not activated within 24 hours, and we cannot activate it.
- Wrong amount: you were charged more than the price shown at checkout.
Write to contact@boosterleap.com within 30 days of the payment with your registered email, the payment date and amount, and the Razorpay payment ID from your receipt. Approved refunds are sent back to the original payment method through Razorpay. Banks usually credit them within 5–7 working days of approval.
4. Cancellation
- Passes are one-time payments. They never renew automatically and nothing is charged again unless you buy a new pass, so there is no subscription to cancel.
- Your access continues until the end date of your pass.
- You can delete your account at any time from your account page. Deleting the account ends any remaining pass time without a refund.
- We may suspend or end access, without a refund, if the Terms of Use are broken, for example by sharing an account or copying course content.
5. Price changes
We may change prices for future purchases. A pass you have already bought keeps the period you paid for.
6. Contact and grievances
Questions or complaints about payments: contact@boosterleap.com (Support, Aitoni Edutech, Pune, Maharashtra 411060). We acknowledge complaints within 48 hours and aim to resolve them within one month.